Veterinary Practice Management
Material type:
TextPublication details: Wallingford, Oxfordshire : CABI, ©2013Description: vii, 181 p. : ill. ; 25 cmISBN: 9781845393809Subject(s): MedicineDissertation note: The characteristics of services --
Building the practice-client relationship --
The practice communication mix --
The 7 Ps of marketing services --
The costs and benefits of marketing --
Recruiting and selecting staff --
Induction, staff training and development --
Performance appraisal --
Motivation --
Leadership and management : do you have what it takes? --
Practice protocols and procedures --
Principles of health and safety / Alan Jones --
Managing health and safety in a clinical environment / Alan Jones --
Effective stock management --
Managing computer systems / Michael Coates --
Profitability --
The trading and profit and loss account --
The balance sheet --
Accounting ratios and financial performance indicators --
Pricing products and services --
Planning --
Preparing a business plan --
Evaluating capital investments --
Managing projects.
| Item type | Current library | Call number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|
Books
|
Post Graduate Institute of Veterinary Education & Research,Jaipur | Available | 183803 | |||
|
Books
|
RAJUVAS Library | L:526:(X:8) COA; 2012 (Browse shelf(Opens below)) | Available | Medicine 1576 | 184546 |
Veterinarians are increasingly aware of the need to recognize they are working in a business enterprise. From operating as small practices 20 years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals.
The characteristics of services --
Building the practice-client relationship --
The practice communication mix --
The 7 Ps of marketing services --
The costs and benefits of marketing --
Recruiting and selecting staff --
Induction, staff training and development --
Performance appraisal --
Motivation --
Leadership and management : do you have what it takes? --
Practice protocols and procedures --
Principles of health and safety / Alan Jones --
Managing health and safety in a clinical environment / Alan Jones --
Effective stock management --
Managing computer systems / Michael Coates --
Profitability --
The trading and profit and loss account --
The balance sheet --
Accounting ratios and financial performance indicators --
Pricing products and services --
Planning --
Preparing a business plan --
Evaluating capital investments --
Managing projects.
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