Effective customer care/Patricia Wellington (Record no. 13859)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00347nam a22001337a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780749459987 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wellington,Patricia |
| 245 ## - TITLE STATEMENT | |
| Title | Effective customer care/Patricia Wellington |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Philadelphia |
| Name of publisher, distributor, etc | : Kogan Page, |
| Date of publication, distribution, etc | ©2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 130 p. : ill |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| RAJUVAS Library | RAJUVAS Library | General Stacks | 24/03/2014 | O 111 WEL | 183138 | 24/03/2014 | 24/03/2014 | Books |
